Pharma Field Force Automation
Mobile
Enabled
Field force transformation
3 mo
Duration
Rapid deployment
Real-Time
Visibility
Field activity tracking
What We Were Asked to Solve
A Jordanian pharmaceutical distribution company had no system for sales distribution tracking or field force management. Sales teams were working entirely offline with spreadsheets, making it impossible to track field activity, distribution performance, or sales pipeline in real time.
How We Delivered It
We implemented sales distribution workflows, service case management, and field force automation on Creatio with full mobile CRM access. Field reps could log visits, update distribution data, and manage cases from their mobile devices. Management gained real-time visibility into field activity and distribution performance.
Modules & Capabilities Delivered
Results & Impact
Improved sales visibility with real-time field data
Field productivity tracking enabled performance management
Complete audit trail for distribution compliance
Mobile CRM enabled field teams to work without office access
Delivery Team
1 CRM Consultant, 1 Developer
Duration
3 months
Platform
Creatio
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