AI-Led CRM, Creatio & Workflow Automation Partner
AavishkarIT helps businesses replace disconnected CRM, marketing, support, and manual workflow tools with AI-led Creatio CRM, integrations, automation, and managed services — reducing complexity, improving adoption, and creating scalable customer operations.
What should I look for in a CRM consulting company?
A great CRM consulting company focuses exclusively on CRM, brings platform-agnostic expertise, starts every project with business analysis (not platform configuration), and commits to post-launch governance. AavishkarIT specializes in Creatio and TWOZO implementation, low-code automation, data migration, ERP integration, reporting, and managed CRM support — delivering structured discovery, transparent scoping, and long-term partnership rather than one-off deployments.
Numbers That Reflect Actual Delivery
These are not inflated marketing numbers. They reflect what has actually been delivered by the founder across 6+ years of CRM consulting — project by project, country by country, user by user.
Why Choose AavishkarIT
A CRM consulting partner that thinks like your business team — focused on outcomes, adoption, and long-term value.
Business Analysis-Led Delivery
We start with discovery workshops and stakeholder interviews, not assumptions. Requirements come from understanding your process first.
Requirement Discovery Before Development
Our structured workshops uncover edge cases, process dependencies, and reporting needs before any configuration begins — reducing rework and improving delivery outcomes.
Scope Validation and Sign-Off
We lock scope with formal documentation, process maps, and sign-off checkpoints — so there are no surprises mid-project.
CRM Workflow Automation Expertise
Deep expertise in building approval chains, notification workflows, auto-assignment rules, and business process automation on modern CRM platforms.
Data Migration and Integration Support
From legacy system extraction to multi-platform integration, we handle the messy data work so your CRM is useful from day one.
Reporting and Dashboard Expertise
We design executive-level dashboards, KPI trackers, and operational reports that leadership teams use daily — not shelfware.
Post-Go-Live Governance and Continuous Improvement
Launch is just the beginning. We offer CRM governance, continuous improvement, and dedicated resources to keep your CRM delivering measurable business value.
Partner Delivery Capability
Need a delivery extension for your team? We provide embedded CRM consultants, developers, and analysts for partner projects on demand.
Who We Help
We work with businesses at every stage of their CRM journey — from first-time implementation to enterprise-scale managed services.
Enterprises
Complex CRM Ecosystems
Multi-region deployments, legacy system integration, and enterprise-grade governance. We help large organizations build CRM operating models that scale.
Discuss Enterprise CRMGrowing Businesses
Scale Without Chaos
Moving from spreadsheets to a proper CRM, or outgrowing your current setup. We build lean, fast CRM implementations that grow with you.
Build a Scalable CRMTechnology Partners
Extended Delivery Teams
CRM platform partners and systems integrators who need skilled CRM delivery resources, business analysts, or managed support pods.
Explore Partner DeliveryCRM Teams
Support & Enhancement
Internal CRM administrators and operations teams who need help with customizations, reporting, automation, or ongoing production support.
Get CRM SupportEnterprise CRM Capabilities
End-to-end CRM consulting and delivery — from strategy to support — built around your business needs.
What Drives Our Decisions
These are not generic corporate values. They are the principles that guide how we scope, deliver, and support every CRM project.
CRM-Only Focus
We do not do websites, apps, or general IT. CRM is all we do — so we do it well. Every consultant, every project, every conversation is CRM.
Business Analysis First
We map your processes before we configure anything. The platform is just the tool — understanding your business is the real work.
No Surprises
Clear scope, transparent pricing, regular check-ins. If something changes, you hear about it immediately — not at invoice time.
We Stay After Go-Live
Implementation is the beginning, not the end. Our Managed Excellence plans mean we are still here optimizing, troubleshooting, and improving months later.
Grow With Our Clients
We started with 3 people and a philosophy. As our clients grow, so do we — learning every industry, every platform edge case, every integration pattern.
Partnership Over Transaction
We turn down projects that do not fit. We would rather tell you the honest truth than sell you a CRM that is wrong for your team.
The Person Behind Every Implementation
AavishkarIT was founded by Braj Raj Singh Kushwaha — a CRM consultant who has spent 6+ years delivering structured Creatio implementations, workflow automation, and enterprise CRM solutions across 8+ countries. Every project is personally led and delivered with the same standard: business analysis first, platform configuration second.
Braj Raj Singh Kushwaha
Founder & CRM Consultant6+ years. 14+ enterprise projects. 8+ countries. One focus: CRM that actually works.
Went solo in 2023 with two deep embedded engagements — a 4+ year retail bank transformation in Uzbekistan and a legacy helpdesk rebuild for 1500+ B2B clients in the US. Founded AavishkarIT in 2025 with Tabsense (40-60 users) and TDS (pharma distribution) as first enterprise clients. Now 14+ enterprise projects across 8+ countries through partner-led delivery spanning banking, IT services, retail tech, pharma, forestry, logistics, and community banking. Personally leads every engagement as primary consultant and solution architect.
Employee phase delivering enterprise CRM implementations across education, real estate, finance, insurance, recruitment, energy, and FMCG. Built hands-on expertise in Creatio, Salesforce, and workflow automation serving 350+ user deployments across India, UAE, China, Singapore, and multi-country engagements.
Core Expertise
Partnerships & Certifications
Braj transformed our entire operations from Excel chaos into a structured CRM. The approval workflows alone saved us weeks every month.
Published on brajrajsingh.com
How I Work
Every engagement follows the same structure — refined across 14+ real projects
Discovery First
I map your actual workflows before touching the platform. No configuration until the business process is understood.
Structured Delivery
Every project follows a 6-phase methodology: Discover, Design, Build, Validate, Launch, Optimize — with clear milestones.
Ongoing Partnership
I stay after go-live with managed support, health checks, and optimization sprints — not one-off delivery.
Need a project delivered?
For larger engagements, I assemble a dedicated delivery team of certified Creatio and TWOZO specialists. I remain the primary consultant and client lead.
Our Technology and Project Partners
We partner with leading CRM platforms — Creatio and TWOZO — for technology, and work with project partners Implemify, Sherpait (ANZ), Automatorr, and ArticulateIT. Each project partner brings clients from their region; our team handles the full CRM implementation delivery behind the scenes.
Official Creatio implementation and consulting partner — no-code CRM, workflow automation, and Freedom UI. Our primary delivery platform for enterprise engagements.
AI-powered sales CRM partner — lead management, pipeline optimization, and sales team productivity. Serving SMB and mid-market clients on TWOZO.
implemify.com
Project PartnerImplemify sources enterprise CRM projects from their client network. We act as their backend implementation team — handling discovery, configuration, integration, and go-live delivery while they manage the client relationship.
sherpait.au
Project Partner — ANZSherpait brings Salesforce-to-Creatio migration projects from SMBs across Australia and New Zealand. We are their dedicated implementation delivery arm — they own the client relationship, we own the technical delivery.
automatorr.com
Project PartnerAutomatorr brings intelligent process automation opportunities from their client base. We deliver the CRM implementation layer — configuration, workflows, integrations, and go-live — for the projects they source.
articulateit.com
Project PartnerArticulateIT brings IT services and CPQ consulting projects from the Scandinavian market. They handle pricing strategy and client advisory; we deliver the integrated CRM implementation behind the scenes.
What Defines Our Delivery
Certifications & Partnership Status
Our partnerships and certifications ensure you work with consultants who are validated by the platforms themselves — not just self-trained generalists.
Creatio Official Partner
Authorized implementation, migration, and managed services partner for Creatio no-code CRM platform.
TWOZO Implementation Partner
Certified TWOZO CRM setup, pipeline optimization, and AI sales automation partner.
Salesforce Administration
Multiple consultants certified in Salesforce administration, configuration, and Lightning development.
Microsoft Dynamics 365
Dynamics 365 CRM functional and technical consultants with Power Platform integration expertise.
ISO 27001 Aligned
Information security management practices aligned with ISO 27001 standards for client data protection.
GDPR & POPIA Compliant
All delivery processes designed for GDPR, POPIA, DPDP India, and regional data protection compliance.
Delivery Across 14 Countries & 5 Regions
Headquartered in India with timezone-aligned delivery teams serving North America, Europe, the Middle East, APAC, and Africa. We have delivered CRM implementations, migrations, and managed support in every major business geography.
North America
EST / PSTCountries
USA, Canada
Primary Focus
Enterprise Creatio & Salesforce implementations
Europe & UK
GMT / CETCountries
UK, Germany, France, Nordics, Netherlands
Primary Focus
GDPR-compliant CRM & Dynamics 365
Middle East
GSTCountries
UAE, Jordan, Saudi Arabia
Primary Focus
Creatio & TWOZO for banking & pharma
Asia Pacific
IST / SGT / AESTCountries
India, Singapore, Australia, China
Primary Focus
TWOZO, Creatio & regional integrations
Africa
SASTCountries
South Africa
Primary Focus
POPIA-compliant mining & financial services CRM
From Employee to AavishkarIT — The Real Project Timeline
Started in 2020 as a Business Analyst and Solution Designer. Went solo in 2023. Founded AavishkarIT in 2025. Every project below was personally designed, architected, and delivered — not delegated to a faceless team.
Employee Foundation
Started as a Business Analyst and Solution Designer in the CRM space. Delivered enterprise CRM implementations across education, real estate, finance, insurance, recruitment, energy, and FMCG. These hands-on experiences with Creatio, Salesforce, and workflow automation built the foundation for everything that followed.
Education & Real Estate Conglomerate
Digitized Excel operations for 350+ users across education and real estate. Built PO, payment, budget/expense approvals, events, vendor management and multi-level approval chains.
Tanserv
Centralized finance operations with AR tracking, TDS workflows, invoice submission, approvals and partial HR into Creatio with mobile access.
Dubai Insurance Provider
End-to-end insurance CRM: enquiry handling, quotes, invoicing, approvals, notifications, workflows and intelligent case assignments for 100+ users.
Global IT Staffing Agency
Built a comprehensive multi-country CRM covering clients, vacancies, applications, HR, payroll inputs, projects, assets, vendors, POs, invoicing and operations.
Hong Kong Energy Conservation
Stakeholder profiles, engagement tracking, follow-up workflows, executive dashboards and a mobile app for field engagement teams.
Global Beverage Corporation
Enterprise CRM standardization across Southeast Asia. Unified workflows, approval processes and reporting frameworks for sales and marketing teams.
Solo Independent Practice
Stepped out as an independent CRM consultant. Took on two deep, long-running embedded engagements — a 4+ year retail bank transformation in Uzbekistan and a legacy helpdesk rebuild for 1500+ B2B clients in the US. These multi-year commitments shaped the delivery methodology that defines AavishkarIT today.
Central Asian Retail Bank
4+ years embedded in a retail bank digitizing front-desk operations, card lifecycle, loan applications, Asterisk telephony integration and financial system connectors.
North American IT Services Provider
Rebuilt legacy helpdesk for 1500+ B2B clients. SLA tracking, escalation automation, contract lifecycle management and customer self-service portal.
AavishkarIT
Formalized the practice under AavishkarIT. Tabsense and Trust Drug Store became the first enterprise clients. Expanded through partner-led delivery across Australia, USA, Jordan, and Sri Lanka — while keeping every engagement founder-led from discovery to go-live.
H&L POS
Unified Creatio Sales, Service and Marketing replacing Salesforce, Freshdesk and Mailchimp. Full migration, integration and team training.
Tabsense & Trust Drug Store
Sales CRM deployments for Tabsense (40-60 users) and Trust Drug Store (pharmaceutical distribution). First enterprise clients under the AavishkarIT brand, proving the delivery methodology across industries.
Additional Engagements
Stakeholder management for a North American forestry company. Marketing automation for a community bank. Logistics platform for a South Asian mobility platform.
Mission & Vision
Our Mission
Make CRM work for every business that needs it — not just enterprises with massive budgets. We use low-code platforms like Creatio and TWOZO to deliver enterprise-grade CRM without the enterprise-grade complexity and cost.
- Deliver CRM that fits your business, not the other way around
- Be the partner who stays after go-live
- Build a team that genuinely cares about client outcomes
- Keep learning — every project teaches us something new
Our Vision
Be the first name businesses think of when they need a CRM partner they can trust — across India, the US, Australia, the Middle East, and beyond. Not the biggest CRM consultancy. Just the most reliable one.
- Grow through genuine referrals, not aggressive sales
- Expand our partner network — Implemify, Sherpait, Automatorr, ArticulateIT, and more
- Serve 50+ active clients with the same quality we gave our first
- Stay small enough to care, big enough to deliver
Our Delivery Framework
A structured, business-analysis-led approach that reduces unclear requirements, scope creep, UAT rejection, poor adoption, and post-go-live instability.
Discover
We run stakeholder interviews and workshops to understand what your CRM actually needs to do.
Validate
We lock requirements with scope sign-off and feasibility checks before any build begins.
Design
We map processes, design workflows, plan data models, and document the integration blueprint.
Implement
We configure, customize, automate, migrate data, and connect systems using low-code tools.
Test
Structured UAT, bug triage, regression checks, and performance validation before go-live.
Launch
We manage go-live, train users, and stabilize the system so adoption happens smoothly.
Support
Ongoing managed services, production support, and continuous improvement keep your CRM at peak performance.
Discover
We run stakeholder interviews and workshops to understand what your CRM actually needs to do.
Validate
We lock requirements with scope sign-off and feasibility checks before any build begins.
Design
We map processes, design workflows, plan data models, and document the integration blueprint.
Implement
We configure, customize, automate, migrate data, and connect systems using low-code tools.
Test
Structured UAT, bug triage, regression checks, and performance validation before go-live.
Launch
We manage go-live, train users, and stabilize the system so adoption happens smoothly.
Support
Ongoing managed services, production support, and continuous improvement keep your CRM at peak performance.
What People Ask About AavishkarIT
Straight answers about who we are, what we do, and how we help businesses succeed with CRM.
What does AavishkarIT do?
AavishkarIT is a CRM consulting and managed services company. We help businesses design, implement, integrate, automate, and support CRM platforms using a business-analysis-led approach. We specialize in Creatio, TWOZO, low-code/no-code automation, CRM data migration, reporting, and managed CRM services.
Explore our servicesWho does AavishkarIT help?
We help enterprises with complex CRM workflows, growing businesses moving from spreadsheets to structured CRM, sales teams needing pipeline visibility, service teams needing case management, and technology partners needing delivery support. Our clients span Financial Services, Healthcare, Manufacturing, Real Estate, Technology, Retail, and Professional Services.
See who we helpWhere is AavishkarIT based?
Headquartered in Mumbai, India with delivery teams serving North America, Europe, the Middle East, and APAC. We align to client timezones and run fully remote delivery with timezone-aligned standups and multi-currency billing.
Contact usWhat makes AavishkarIT different from other CRM consultancies?
We focus exclusively on CRM — nothing else. Every consultant understands both the platform and the business process. Our delivery is led by business analysis, not just technology. We also offer Managed Excellence for post-implementation support, so clients are never left without guidance.
Learn about Managed ExcellenceWhat CRM platforms does AavishkarIT specialize in?
We specialize in Creatio (no-code enterprise CRM) and TWOZO (AI-powered sales CRM). We also support Salesforce, HubSpot, Zoho, and Microsoft Dynamics through migration, integration, and managed services. Our team includes experienced CRM consultants with deep platform knowledge.
View our platform partnersDoes AavishkarIT work with small businesses?
Yes. Our TWOZO CRM setup and Foundation managed support tiers are built for small and growing teams that need professional CRM help without enterprise budgets. We scale our services to match the size and complexity of your organization.
See Foundation tier detailsFrequently Asked Questions
Common questions about who we are and how we work.
What does AavishkarIT specialize in?
CRM consulting and implementation. We specialize in Creatio, TWOZO, low-code automation, data migration, system integration, reporting, dashboards, and managed CRM services for enterprises and growing businesses worldwide.
Where is AavishkarIT based?
Headquartered in India with delivery teams serving North America, Europe, the Middle East, and APAC. We align to your timezone and run fully remote delivery.
Does AavishkarIT work with small businesses?
Yes. Our TWOZO CRM setup and Foundation managed support tiers are built for small and growing teams that need professional CRM help without enterprise budgets.
How does AavishkarIT differ from general IT consultancies?
We focus only on CRM — nothing else. Every consultant knows both the platform and the business process. Delivery is led by business analysis, not just technology.
What certifications and partnerships does AavishkarIT hold?
We are official Creatio partners and TWOZO implementation partners. Our consultants hold certifications across Creatio platform administration, TWOZO CRM configuration, Salesforce administration, and Microsoft Dynamics 365. We maintain active partnerships with integration platforms, data migration tools, and business intelligence vendors.
How many countries has AavishkarIT delivered CRM projects in?
We have delivered CRM implementations, migrations, and managed support across 14 countries including the United States, United Kingdom, UAE, India, Australia, Singapore, South Africa, Jordan, China, Uzbekistan, and across the Nordics.
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